Reach the desk

One inbox, read by the person who writes the guides. Email [email protected] and you will reach Cormac Whitfield, Account Access Editor directly.

Corrections come first

Sign-in flows change without notice. If a step on one of these pages no longer matches what you see, that is the most useful message you can send. Include the page, the step, and what appeared instead. Corrections are checked against the operator's own published pages and the guide is updated when the difference is confirmed.

What else the desk can help with

• A login or account-access question this site has not covered yet.
• Requests for a guide on a topic in this area.
• Press, editorial or republication enquiries.

What the desk cannot do

Access Desk Review is an independent editorial site, not a support channel. We have no access to any trading account, cannot unblock one, cannot reset a password, cannot see a verification queue and cannot chase a withdrawal. Requests of that kind have to go to the platform's own support team, and sending account details here would only put them somewhere they do not need to be.

Please never email passwords, verification codes, card numbers or identity documents. No legitimate site, including this one, needs them.

Replies usually take a few working days. General enquiries can also go to [email protected].